Yes. Every product listed on our site is 100% brand new. We do not sell used, refurbished, or open-box equipment unless a listing clearly states otherwise. All items are sourced directly through authorized U.S. wholesale channels and ship to you in their original manufacturer packaging.

In most cases, yes. The equipment we carry is backed by the original manufacturer’s warranty, with terms that vary by brand and model. Warranty details are listed in the Specifications section of each product page. If you don’t see the coverage you’re looking for, reach out to us before ordering and we’ll confirm it for you.

Most orders ship within 1-3 business days. Smaller items typically arrive within 5-7 business days, while larger equipment such as riding mowers and zero-turn units ships via LTL freight and can take a bit longer due to palletized delivery scheduling. You’ll receive an estimated delivery window as soon as your order ships.

Once your order ships, we’ll email you a confirmation with your tracking number and carrier details. You can also check the status of your order anytime from our Order Status page using your order number and email address.

Please contact us as soon as possible with a few photos of the damage and the packaging. We’ll work with you right away to arrange a replacement, replacement parts, or a refund, whichever gets you back up and running fastest.

Yes. We offer a 90-day return window from the date of delivery. Items must be unused and returned in their original packaging. Contact our support team to start a return and we’ll walk you through the next steps.

Check the Specifications section of the listing for exact model numbers, deck sizes, and engine details. If you’re ordering an attachment or replacement part, we recommend contacting us with your equipment’s make and model before purchasing so we can confirm fitment.

We currently ship to the 48 contiguous United States. Unfortunately, we’re unable to ship to Alaska, Hawaii, U.S. territories, P.O. boxes, or international addresses at this time. Free standard shipping is included on most items within the contiguous U.S.

Our support team is available by phone at +1 (786) 885-7387 or by email at contact@nasminc.com. We’re happy to help before you place an order or anytime after.